ING Bank under the head of ING DIRECT offers a credit line facility or loan or both which is known as The Orange Home Equity. This scheme begins as a home equity line of credit that is a kind of revolving credit with a changeable interest rate which uses customer’s house as collateral. During the first 10 years, the customer holds an account which can be converted into fixed rate loan from line of credit at any point in time in order to facilitate the clients’ needs. The Orange Home Equity provides an access to approximately 75% of the equity in a customer’s home, up to a sum of US$250,000. One can use this amount as the equity to fuse the debt, or he can go for home improvements, do purchases, or send his children to college. A client can utilize the Orange Home Equity as a variable rate credit line or a fixed rate loan, or both.

ING DIRECT does not incur fees to open, utilise or maintain a loan. Even no early payment penalties exist. In contrast to the other banks which charge their clients for early paying of loan, ING support its lenders to be dependable with their line of credit. As in most credit lines, are subjected to a late payment fee or a subordination fee, ING is not charging any fees to open a line of credit. Quite a number of state governments charge a compulsory tax on the gross amount of any Home Equity mortgage. Furthermore, a customer can make "interest-only" disbursements for the initial 10 years on Orange Home Equity. Post first 10-year drawing period, the outstanding balance is amortized over a period of 15 years which means that the customer has to pay interest and the principal amount till the principal is compensated off. One can pay his monthly payments through online banking system or Phone System, where he can call an ING DIRECT representative, or by delivering a cheque through snail mail. Orange Home Equity offers a variable rate and is calculated based on the credit needs of the customer. The upper ceiling of the interest is 18% where there is no annual fee on the loans taken.

Applying for the loan is quite easy. One can apply online or call the loan department of the bank where the bank needs very simple information like name, address, property information, and a number of basic financial particulars. ING DIRECT can only finance possessor occupied principal residences. This encompasses separate single family homes along with separate and attached condominiums/town houses with a homeowners’ or condominium society. ING bank does not consider applications for leaseholds, investment properties, second homes, holiday homes, mobile or contrived homes, and log homes, private houses with two or more units, estates greater than 10 acres, under developed land. Once the customer gets the approval from the bank and the line of credit gets funded, then the account is linked to the Electric Orange or the linked current chequing account. The customer, with no trouble can transfer funds from Orange Home Equity into the linked accounts whenever he or she feels like through phone or via online.

Now the question arises, how does a customer access the funds once the loan gets approved? It is very simple, the customer should go to ingdirect.com, where he can simply click on 'View my Account', then he should enter the login and then the guidelines are provided there which will allow the customer to get access to his or her linked accounts