ANZ Bank: The Halcyon Days.
ANZ Bank with a high repute stands tall in the financial market across the globe. Likewise, all other major banking and financial institutions, the bank is providing online banking services to its clients mainly in Australia and New Zealand for quite a long time. Besides that, it is also fulfilling the requirements of its international clients who are directly or indirectly linked to Australia from the US, UK, Asia, Asia-Pacific and Europe.
The UK office even helps customers to open account in Australia from UK or New Zealand or transfer one’s money to Australia or New Zealand. The bank even provides internet banking demonstrations on its website for the convenience of its customers. Key online services include:
1. Multi-Pay Anyone (up to eighteen payments from a business transaction account to accounts held in several other Australian financial institutions)
2. Multi-Fund transfer (ten transfers from an account with only one debit) facilities,
3. Payroll payments (19 payments in a single go),
4. Multi pay bills (19 bills clear in one transaction),
5. Transfer between accounts,
6. Personal and institutional loans facility.
ANZ has had a long-lived existence in the UK. The Bank was first established its branch in UK in 1835 when the Bank of Australia was set-up by Royal Charter. ANZ bank in London currently operates as a branch of the Australia and New Zealand Banking Group. ANZ UK is currently providing specialized financial advisory services mainly to companies and institutions.
At this instant the question arises; are these facilities fully available for the UK customers? The answer comes in negation as the Transaction Banking Facility is only available in Australia and the New Zealand. ANZ is unable to offer transaction facilities in the UK. The UK personnel of the ANZ bank do not have access to the concerned Information Systems to assist with account enquiries as they can only assist their UK customers via phone from UK to Australia or New Zealand to resolve their queries and complaints. For Instance, if someone has credit card complaints or any question regarding his personal or corporate account in UK, he has to dial the customer service department in Australia or New Zealand to resolve his issues.
The only key convenience ANZ bank is providing to the businessmen, companies and even Governments is the International Fund Transfers. Besides that, if someone is moving or may be sending money to his family or friends in Australia or New Zealand, ANZ Bank is the right place to go.
Bank’s History In A Nut Shell
ANZ or Australia and New Zealand Bank as the name states is one of the five largest companies in Australia with a feather in its head of being the number one bank in New Zealand. The bank has a total asset base of AUD$392.6 bn. ANZ banks also stands prominent among the top 50 banks in the world. With the dawn of 2008, the bank has already won the following awards and recognitions:
1. Best-in-Class/ Client Service -Money Markets Magazine (Jan 2008 issue)
2. Insto Awards 2008-Trade Finance Bank of the Year, Innovative Deal and Export Finance Bank of the Year.
3. Highest scorer in Disclosure of Human Capital Management Award 2008- ACCA and Net Balance Foundation
Last Word
As the bank has a decent history and repute, holding several awards in its wallet, it should work on providing broad based online banking facilities to its UK customers in order to improve is international banking operations on real time basis and reap benefits from it. This will improve its credibility and financial rating not only in the Australian continent but also all round the globe.
